Values

After becoming an employee-owned company, President/CEO, Therese Kingsbury, defined and articulated MTA’s Values. The employees individually listed the values they felt MTA stood for. These Values were then voted upon and these top values were adopted. To reinforce these Values, at the beginning of each year every employee is given a packet of seven colorful postcards displaying these Values. The employees then give the cards to one another in recognition when one of the Values is demonstrated. The cards can then be exchanged for MTA merchandise such as a sweatshirt, jacket or other items with the company logo. This activity perpetuates and reinforces MTA’s culture on a daily basis.

• Customer Service & Quality – We strive to understand customers’ needs and help them achieve their goals. No Hassles.
• Teamwork & Reliability – We each help create a shared ownership environment that supports personal and professional growth and satisfaction.
• Trust & Respect – We trust one another and when in times of adversity pull together to solve the problems at hand. Some times, we agree to disagree and give our co-workers the benefit of the doubt because we know that their intent is pure.
• Family & Opportunity – We support each other through the good and the bad. We are building opportunity for ourselves and our families.
• Honesty & Integrity – We are a role model in our personal and professional dealings, exemplifying the utmost integrity and trustworthiness.
• Pride & Commitment – We are proud of our work and take pride in our personal contributions to make MTA stronger.
• Innovation & Creativity